CANIS LUXURY PRIVACY POLICY

Last Updated: October 11, 2026

At Canis Luxury, accessible at www.canisluxury.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or make a purchase.

1. WHAT DO WE DO WITH YOUR INFORMATION?

When you visit our store or make a purchase, we may collect personal information such as your name and email address. Information necessary to process your order, payment, or delivery may also be collected by our e-commerce platform and payment or shipping providers.

When you browse our store, certain technical information, including your Internet Protocol (IP) address, browser type, and operating system, may be collected automatically to help us understand how visitors use our website and improve their shopping experience.

Email Communication

Canis Luxury primarily communicates with customers through email. We may use your email address to:

• Respond to customer service inquiries and questions.
• Provide order confirmations, receipts, shipping updates, and other purchase-related information.
• Address returns, refunds, or other issues related to your order.
• Send promotional emails, product announcements, and store updates when you have provided the required consent.

We do not use physical mailing addresses as our primary method of customer communication. However, billing or shipping addresses may still be processed when necessary to complete an order or meet legal or business requirements.

2. CONSENT

How do you get my consent?

When you provide personal information to complete a purchase, verify a payment, arrange a delivery, or request customer support, you consent to our collecting and using that information for the purpose for which it was provided.

If we wish to use your information for an additional purpose, such as promotional email marketing, we will obtain your consent when required by applicable law. You may decline marketing communications without affecting necessary order-related emails.

How do I withdraw my consent?

You may withdraw your consent to promotional communications at any time by contacting us at Canisluxe@gmail.com or by using the unsubscribe link included in our marketing emails, where available.

After receiving your request, we will stop sending promotional communications as required by applicable law. We may still send essential transactional emails relating to purchases, payments, or customer service.

3. DISCLOSURE OF INFORMATION

We may disclose your personal information when required by law, to comply with legal processes, to protect our rights, or to enforce our website policies.

We may also share information with service providers who help us operate our store, process payments, fulfill orders, provide customer support, or maintain website functionality.

4. SHOPIFY

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer and sell our products and services.

Your information may be stored and processed through Shopify's systems, databases, and applications. Shopify uses security measures designed to protect information stored on its systems.

For additional information, please review Shopify's policies:

• Shopify Terms of Service: https://www.shopify.com/legal/terms
• Shopify Privacy Statement: https://www.shopify.com/legal/privacy

Payment Processing

When you make a purchase, your payment information is processed through Shopify and/or the applicable payment provider.

Payment information may be encrypted and handled in accordance with applicable Payment Card Industry Data Security Standard (PCI DSS) requirements. Canis Luxury does not intend to use email as a means of collecting full payment card details. Please do not send complete credit card numbers or security codes through email.

Payment providers may retain transaction information as necessary to process payments, comply with legal obligations, prevent fraud, and meet their own applicable retention requirements.

5. THIRD-PARTY SERVICES

We may use third-party providers to help operate our business, including providers for payment processing, order fulfillment, analytics, website hosting, and email communications.

These providers may collect, use, or disclose information as necessary to perform the services they provide, subject to their applicable privacy policies and legal obligations.

Some service providers may operate in countries other than your own. As a result, your information may be subject to the laws of those jurisdictions.

When you leave our website or access a third-party website through a link, this Privacy Policy may no longer apply to information collected directly by that third party. We encourage you to review the privacy policies of external websites before providing them with personal information.

Links

Our website may contain links to other websites. Canis Luxury is not responsible for the privacy practices or content of third-party websites.

Google Analytics

We may use Google Analytics or similar tools to understand website traffic, visitor behavior, and how customers interact with our store. These tools may collect technical information, including browser details, pages visited, and time spent on our website, subject to the applicable settings and policies.

6. SECURITY

We take reasonable precautions and follow appropriate industry practices to help protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment information is handled through applicable payment processors using security measures designed to protect sensitive data.

Although we take reasonable steps to safeguard information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. COOKIES

Our website may use cookies and similar technologies to improve functionality, remember shopping cart contents, understand website traffic, and support the shopping experience.

Depending on your store configuration, cookies may include:

• Session cookies: Help maintain your browsing session.
• Shopping cart cookies: Remember products added to your cart.
• Shopify analytics cookies: Help measure store visits and website activity.
• Preference cookies: Remember certain website settings or preferences.
• Third-party cookies: May be used by analytics or other integrated services.

The specific cookies used may change depending on our Shopify settings, applications, and third-party integrations.

You can manage cookies through your browser settings and, where available, the cookie preference tools on our website. Disabling certain cookies may affect website functionality.

8. AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have authorized any minor dependents under your care to use this website where legally permitted.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Please review it periodically to stay informed about how we collect, use, and protect personal information.

Changes will take effect when the updated policy is posted on our website, unless otherwise required by law. If we make material changes, we will provide notice when required by applicable law.

If Canis Luxury is involved in a merger, acquisition, reorganization, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws.

10. QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, update, or request the deletion of your personal information, withdraw consent, submit a privacy complaint, or ask questions about this Privacy Policy, please contact us by email:

Canis Luxury
Email: Canisluxe@gmail.com

Email is our primary method of customer communication. We will handle privacy requests in accordance with applicable law and may request reasonable information to verify your identity before responding.

11. YOUR CALIFORNIA PRIVACY RIGHTS

This section applies to California residents to the extent required by applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

What Personal Information Do We Collect?

Depending on how you interact with our website, we may collect the following categories of personal information:

a. Identifiers: Name, email address, IP address, online identifiers, and other identifiers provided through your interactions with our website.

b. Customer Records: Information associated with purchases or customer transactions, which may include billing or shipping information when necessary to process an order.

c. Commercial Information: Products purchased, considered, or added to a shopping cart, along with transaction and purchase history.

d. Internet or Network Activity: Browser type, device information, pages visited, browsing activity, referring website, and interactions with our website.

e. Inferences: Information derived from website activity that may help us understand shopping preferences or improve our services, where applicable.

We do not intentionally collect sensitive personal information unless necessary for a permitted purpose or otherwise disclosed as required by law.

Sources of Personal Information

We may collect personal information from:

• You, when you visit our website, place an order, or contact us by email.
• Shopify and other service providers that support our store.
• Payment processors and order fulfillment providers.
• Analytics providers and other third parties that support our website, subject to applicable law.

How Do We Use Your Personal Information?

We may use personal information to process transactions, provide customer service, respond to emails, manage orders, maintain website security, analyze website activity, comply with legal requirements, and send promotional communications when permitted.

Canis Luxury does not sell personal information for monetary consideration. Certain advertising or analytics activities may qualify as sharing under applicable privacy laws, depending on the technologies and settings used by our website.

Who Do We Share Personal Information With?

We may share personal information, where necessary, with:

• Shopify and other website service providers.
• Payment processors and order fulfillment providers.
• Email communication and customer support providers.
• Analytics and technology providers.
• Legal authorities when required by law.
• Parties involved in a merger, acquisition, or sale of business assets, subject to applicable law.

Your California Privacy Rights

Subject to applicable law, California residents may have the right to:

• Know and Access: Request information about the personal information we collect, use, disclose, or share, including access to specific information.
• Delete: Request deletion of personal information, subject to applicable exceptions.
• Correct: Request correction of inaccurate personal information.
• Opt Out: Opt out of the sale or sharing of personal information, where applicable.
• Limit Certain Uses: Limit certain uses and disclosures of sensitive personal information where applicable.
• Non-Discrimination: Exercise privacy rights without unlawful discrimination.

Canis Luxury does not sell personal information for monetary consideration. If our practices involve activities that qualify as a sale or sharing under applicable law, we will provide the rights and opt-out mechanisms required by law.

How to Exercise Your California Privacy Rights

To submit a privacy request, email Canisluxe@gmail.com with the subject line California Privacy Rights Request.

Please identify the request you wish to make, such as access, correction, deletion, or opting out of applicable data sharing. Include enough information for us to understand and reasonably verify your request.

We may need to verify your identity before fulfilling certain requests. You may also authorize an agent to submit a request on your behalf, subject to applicable verification requirements.

We will respond within the timeframes required by applicable law. California privacy requests generally must be addressed within 45 days, with a permitted extension when necessary and when proper notice is provided.

Certain information may be retained when necessary to complete transactions, provide requested services, detect security incidents, prevent fraud, comply with legal obligations, or satisfy other lawful exceptions.

We do not charge a fee for processing verifiable privacy requests unless permitted by applicable law.

12. SMS/MMS MOBILE MESSAGING

Canis Luxury primarily communicates with customers through email. We will only send marketing text messages if we offer a text messaging program and you have provided any consent required by applicable law.

If a mobile messaging program is offered, information collected through that program may be used to deliver messages, respond to requests, and operate the program. We do not sell mobile phone numbers collected through a messaging program for monetary consideration.

We may disclose information when required by law or as necessary to protect our rights, customers, and business.

If you have questions about mobile messaging privacy, please contact Canisluxe@gmail.com.

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Contact Information

Canis Luxury
Website: www.canisluxury.com
Email: Canisluxe@gmail.com